Terms & Conditions
Welcome to House Of Sleep Beds. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products via Shopify.
By accessing this website or placing an order, you agree to be bound by the terms outlined below. If you do not agree, please do not use our services.
1. General Information
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House Of Sleep Beds is a UK-based company specialising in divan beds, upholstered beds, ottomans and mattresses.
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Our registered trading address is:
- 128 City Road, London, United Kingdom, EC1V 2NX
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You can contact us at info@houseofsleepbeds.com
2. Orders
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Orders are subject to availability and acceptance.
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Once an order is placed, you will receive a confirmation email.
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We reserve the right to cancel or refuse an order for any reason, including pricing errors or stock issues.
3. Product Descriptions
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We aim to ensure all product descriptions, images, and prices are accurate. However, there may be slight variations due to screen settings or manufacturing processes.
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All products are made to order unless stated otherwise.
4. Pricing & Payments
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All prices are listed in GBP and include VAT.
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Payments must be made at checkout through Shopify’s secure payment gateway.
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We accept all major debit/credit cards, Apple Pay and Klarna.
Using Klarna:
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Klarna allows you to split your payments or pay later.
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Your payment plan begins when the order is confirmed and dispatched.
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For more information, visit: www.klarna.com/uk
5. Delivery
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Delivery is free across mainland UK. Read our Shipping Policy for more.
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Delivery times are estimates and not guaranteed. We will inform you of any delays.
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You must ensure someone is available to receive and sign for the delivery.
6. Returns & Cancellations
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As our products are made to order, cancellations must be made within 24 hours of placing your order.
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Returns are accepted only for faulty or damaged items. Please contact us within 48 hours of delivery to report any issues.
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For full details, see our Returns Policy.
7. Warranty
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All mattresses and divan beds come with a 3-year manufacturer’s warranty.
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The warranty covers manufacturing defects but does not cover wear and tear, misuse, or accidental damage.
8. Intellectual Property
All content on our website—including text, logos, images, and designs—is the property of Restium Beds and may not be reproduced without permission.
9. Liability
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be handled exclusively in the UK courts.
11. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Please review them regularly to stay informed.